Privacy Policy

This Privacy Policy describes how CASEY MARIE WHITMORE, trading as Exca Machinery ("we," "us," or "our"), collects, uses, and discloses your personal information when you visit or make a purchase from excamachinary.com (the "Site").

We supply heavy machinery directly to professionals. We respect your privacy and keep our data practices as straightforward as our business model.

Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Order Information

When you attempt to make a purchase, we collect information necessary to fulfill your order, including:

• Name and company name
• Billing and shipping addresses
• Payment information (processed securely through Shopify Payments; we do not store full credit card numbers)
• Email address and phone number (crucial for freight delivery coordination)

Device Information

When you access our Site, we automatically collect certain information about your device to help the site load accurately and to optimize our storefront. This includes your web browser version, IP address, time zone, and how you interact with the Site.

How We Use Your Information

We use the Order Information we collect generally to fulfill any orders placed through the Site. This includes:

• Processing payment information
• Arranging for LTL freight shipping and providing you with invoices and order confirmations
• Communicating with you regarding dispatch, delivery requirements, or our 3-year parts warranty
• Screening our orders for potential risk or fraud

We use the Device Information to screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

Sharing Your Personal Information

We share your Personal Information with reliable service providers strictly to help us operate our business and fulfill your orders:

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
• Freight Carriers: We share necessary contact and address details with our freight networks to coordinate and execute the delivery of your equipment.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Cookies

A cookie is a small amount of information that’s downloaded to your device when you visit our Site. We use strictly necessary and performance cookies provided by Shopify to ensure the store functions securely, processes checkout correctly, and loads efficiently.

Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information. Retaining this data is necessary to provide ongoing technical support and fulfill obligations under your 3-year parts warranty.